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Returns & Exchanges
If you aren't completely satisfied with your purchase, we accept returns on unused, non-custom items within 30 days of delivery.
1
Initiate Return
Contact our support team with your order number to receive a Return Authorization.
2
Pack Items
Securely pack the unused flowers in their original packaging to prevent damage during transit.
3
Ship Back
Affix the provided shipping label and drop the package off at any authorized carrier location.
4
Receive Refund
Once inspected, your refund will be processed back to your original payment method within 5-10 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing